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Returns, Exchanges and Refunds

Returns

Shopping online can be hard so that’s why we created ‘my size’ to help get the right fit first time.  If your size is wrong, you may be able to return it as long as it fits within our return policy as set out below:

  1. We offer a full refund or exchange for full price items (excluding handbags, jewellery, fragrances, lingerie & swimwear) purchased online.
  2. Sale items and items brought in the studio are not refundable.
  3. Full refund, we at Notion Fashion supply a return courier ticket with your clothing purchase.  This ticket can only be used for the use of returning stock and Notion Fashion must be emailed in advance so we are aware of returning stock.  We at Notion Fashion will offer a full refund of the purchase price with the first original courier postage being debucted from the purchase price. 

Exchange

Please contact megan@notionfashion.co.nz within 24 hours and tell Megan why you are wanting return the item.

Return the item to Notion Fashion Limited, 102b Musselburgh Rise within 7 days of first receiving the item, postage at the customers expense and item must be returned in the follow conditions.

  • The item(s) has not been worn, washed, altered or damaged after purchase
  • The item(s) is re-packaged in its original packaging and the original packaging in undamaged
  • The item(s) have all original swing tags still attached
  • The items are not handbags, jewellery, fragrance, lingerie or swimwear

Please ensure that these conditions are followed or Notion Fashion Limited reserve the right to decline the return.

Refunds

We are happy to refund but in the result of a refund we will deduct the original shipping cost. Shipping costs are different depending on location in New Zealand. Generally in New Zealand it is $5 – $12 for most RD addresses $10 – $15.

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